Shipping & Policies

Welcome

Welcome to Lord von Schmitt's magical website, where nothing is as it seems and all garments are made with yarn and love. The Empire has nothing to wear.

Shipping

Deedee is an excellent and experienced shipper!!! Please contact us if you have any problems.

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

Returns and exchange details

I will give refunds for good reasons..just contact me. We do prefer to receive refund requests within 2 months.